FAQS
Frequently asked
questions
Frequently asked
questions
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Get in touch
If you have any more queries or need some help, please don’t hesitate to reach out and we will come back to help as soon as we can.
How do I start?
How do I start?
How do I sign up for an All Week meal plan?
What information do I need to provide during the sign-up process?
Is there a minimum spend?
How much does it cost?
What are your order cut-off times?
When and where do you delivery?
What if I want 2 deliveries a week?
Can I see a sample menu before subscribing?
Can I change my subscription plan after signing up?
I have a discount code, how do I use it?
Do you offer Blue Light, or Student a discount?
Do you accept American Express?
How do I sign up for an All Week meal plan?
What information do I need to provide during the sign-up process?
Is there a minimum spend?
How much does it cost?
What are your order cut-off times?
When and where do you delivery?
What if I want 2 deliveries a week?
Can I see a sample menu before subscribing?
Can I change my subscription plan after signing up?
I have a discount code, how do I use it?
Do you offer Blue Light, or Student a discount?
Do you accept American Express?
How do I sign up for an All Week meal plan?
What information do I need to provide during the sign-up process?
Is there a minimum spend?
How much does it cost?
What are your order cut-off times?
When and where do you delivery?
What if I want 2 deliveries a week?
Can I see a sample menu before subscribing?
Can I change my subscription plan after signing up?
I have a discount code, how do I use it?
Do you offer Blue Light, or Student a discount?
Do you accept American Express?
The food
The food
Is your meat halal?
Where do you source your produce?
How often do you update your menu?
Are your meals freezeable?
How long do the meals last?
How do I heat up my food?
I have an allergy?
Where can I find the ingredient list of each meal?
Are the meals suitable for my health goals, & how do I find out the nutritional information?
What types of cuisines do you offer?
Is your meat halal?
Where do you source your produce?
How often do you update your menu?
Are your meals freezeable?
How long do the meals last?
How do I heat up my food?
I have an allergy?
Where can I find the ingredient list of each meal?
Are the meals suitable for my health goals, & how do I find out the nutritional information?
What types of cuisines do you offer?
Is your meat halal?
Where do you source your produce?
How often do you update your menu?
Are your meals freezeable?
How long do the meals last?
How do I heat up my food?
I have an allergy?
Where can I find the ingredient list of each meal?
Are the meals suitable for my health goals, & how do I find out the nutritional information?
What types of cuisines do you offer?
How does my subscription work?
How does my subscription work?
My payment method has changed or expired, what do I do?
How do I change my payment information?
I’ve got a discount code or credit I want to apply to an existing subscription, how do I do this?
How do I change my delivery address?
How do I add a second delivery day?
How do I change my delivery day?
What If I want to cancel my subscription, and is there a cancellation fee?
How do I resume or reactivate my subscription?
Can I skip a week or pause my subscription temporarily?
How do I swap my meals or add more meals?
Can I make edits to my order after the cut-off time?
How much notice do I need to give to make changes, when are your edit cut-offs?
When will I be billed for my subscription?
My payment method has changed or expired, what do I do?
How do I change my payment information?
I’ve got a discount code or credit I want to apply to an existing subscription, how do I do this?
How do I change my delivery address?
How do I add a second delivery day?
How do I change my delivery day?
What If I want to cancel my subscription, and is there a cancellation fee?
How do I resume or reactivate my subscription?
Can I skip a week or pause my subscription temporarily?
How do I swap my meals or add more meals?
Can I make edits to my order after the cut-off time?
How much notice do I need to give to make changes, when are your edit cut-offs?
When will I be billed for my subscription?
My payment method has changed or expired, what do I do?
How do I change my payment information?
I’ve got a discount code or credit I want to apply to an existing subscription, how do I do this?
How do I change my delivery address?
How do I add a second delivery day?
How do I change my delivery day?
What If I want to cancel my subscription, and is there a cancellation fee?
How do I resume or reactivate my subscription?
Can I skip a week or pause my subscription temporarily?
How do I swap my meals or add more meals?
Can I make edits to my order after the cut-off time?
How much notice do I need to give to make changes, when are your edit cut-offs?
When will I be billed for my subscription?
Packaging & Delivery
Packaging & Delivery
What should I do if there's an issue with my delivery or packaging?
Do you deliver to me?
Is there a delivery fee?
Can I choose a specific delivery time window?
Is your packaging sustainable?
When is my delivery arriving?
What days do you deliver, and how does the delivery process work?
What happens if I’m not in when my delivery arrives?
How is the food packaged to maintain freshness during delivery?
What should I do if there's an issue with my delivery or packaging?
Do you deliver to me?
Is there a delivery fee?
Can I choose a specific delivery time window?
Is your packaging sustainable?
When is my delivery arriving?
What days do you deliver, and how does the delivery process work?
What happens if I’m not in when my delivery arrives?
How is the food packaged to maintain freshness during delivery?
What should I do if there's an issue with my delivery or packaging?
Do you deliver to me?
Is there a delivery fee?
Can I choose a specific delivery time window?
Is your packaging sustainable?
When is my delivery arriving?
What days do you deliver, and how does the delivery process work?
What happens if I’m not in when my delivery arrives?
How is the food packaged to maintain freshness during delivery?
NEWSLETTER
The inside scoop
Sign-up for our monthly newsletter for exclusive drops + more
spotify
Keep it
cookin’
Sounds put together by our resident chefs to keeping our kitchen burnin’.
heat on
FAQS
FAQs
Got Questions? We’ve Got Answers. Find everything you need to know about subscriptions, meals, deliveries, and more.
FAQs
NEWSLETTER
The inside
scoop
Sign-up for our monthly newsletter for exclusive drops + more
spotify
Keep it
cookin’
Sounds put together by our resident chefs to keeping our kitchen burnin’.
heat on
FAQS
FAQs
Got Questions? We’ve Got Answers. Find everything you need to know about subscriptions, meals, deliveries, and more.
FAQs
NEWSLETTER
The inside scoop
Sign-up for our monthly newsletter for exclusive drops + more
spotify
Keep it
cookin’
Sounds put together by our resident chefs to keeping our kitchen burnin’.
heat on
FAQS
FAQs
Got Questions? We’ve Got Answers. Find everything you need to know about subscriptions, meals, deliveries, and more.
FAQs
Stay in the loop
Special offers
Free giveaways
Exclusive recipes & nutritional tips
Quick links
All Week 2024©
Stay in the loop
Special offers
Free giveaways
Exclusive recipes & nutritional tips
Quick links
All Week 2024©
Stay in the loop
Special offers
Free giveaways
Exclusive recipes & nutritional tips
Quick links
All Week 2024©